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Booth, Char.

Hope, hype, and VoIP : riding the library technology cycle / Char Booth. - Chicago, IL : ALA TechSource, ©2010. - 1 online resource (47 pages) : illustrations - Library technology reports ; v. 46, no. 5 . - Library technology reports ; v. 46, no. 5. .

Includes bibliographical references.

VoIP demystified -- IP phones, software VoIP, and integrated and mobile VoIP -- VoIP in professional communication, collaboration, and development -- VoIP in reference, user services, and instruction -- Video kiosk as hype cycle -- Lessons for library innovation -- Knowledge sharing and the next-generation network.

Char Booth examines the long-term adoption of one established tool, Voice over Internet Protocol (VoIP) in order to gain insight into the library innovation process.


English.

ISBN: 9780838991244 0838991246 9780838991244 9780838991251 0838991254 1283174162 9781283174169 9786613174161 6613174165

Source: 34C16C2A-329F-49AC-BFF1-A2550AC41BCA OverDrive, Inc. http://www.overdrive.com

Subjects--Topical Terms:
Internet telephony--Use studies.
Library use studies.
Libraries--Information technology.
Libraries and the Internet.
Internet telephony--Utilization.
Téléphonie Internet--Utilisation.
Bibliothèques--Technologie de l'information.
Bibliothèques et Internet.
COMPUTERS--Online Services--Resource Directories.
COMPUTERS--System Administration--Storage & Retrieval.
Internet telephony
Libraries and the Internet
Libraries--Information technology
Library use studies

Index Terms--Genre/Form:
Use studies

LC Class. No.: TK5105.8865 / .B66 2010eb

Dewey Class. No.: 025.04