The public library service : IFLA/UNESCO guidelines for development /
The public library service : IFLA/UNESCO guidelines for development /
prepared by a working group chaired by Philip Gill on behalf of the Section of Public Libraries.
- 1 online resource (132 pages).
- IFLA publications, 97 0344-6891 ; .
- IFLA publications ; 97. .
Includes bibliographical references and index.
""Preface""; ""Introduction""; ""1 The role and purpose of the public library""; ""1.1 Introduction""; ""1.2 Defining the public library""; ""1.3 The purposes of the public library""; ""1.4 An agency for change""; ""1.5 Freedom of information""; ""1.6 Access for all""; ""1.7 Local needs""; ""1.8 Local culture""; ""1.9 The cultural roots of the public library""; ""1.10 Libraries without walls""; ""1.11 Library buildings""; ""1.12 Resources""; ""2 The legal and financial framework""; ""2.1 Introduction""; ""2.2 The public library and government""; ""2.3 Public library legislation"" ""2.4 Funding""""2.5 The governance of the public library""; ""2.6 The administration of the public library""; ""2.7 Publicity and promotion""; ""3 Meeting the needs of the users""; ""3.1 Introduction""; ""3.2 Identifying potential users""; ""3.3 Analysing needs within the community""; ""3.4 Services to users""; ""3.5 Customer care""; ""3.6 User education""; ""3.7 Co-operation and resource sharing""; ""3.8 Electronic networks""; ""3.9 Access to services""; ""3.10 Library buildings""; ""4 Collection development""; ""4.1 Introduction""; ""4.2 Collection management policy"" ""4.3 Range of resources""""4.4 Collection development""; ""4.5 Collection maintenance principles""; ""4.6 Standards for book collections""; ""4.7 Standards for electronic information facilities""; ""4.8 Collection development programme for new libraries""; ""4.9 Acquisition and discard rates""; ""5 Human resources""; ""5.1 Introduction""; ""5.2 The skills of library staff""; ""5.3 Staff categories""; ""5.4 Ethical standards""; ""5.5 The duties of library staff""; ""5.6 Staffing levels""; ""5.7 Education of librarians""; ""5.8 Training""; ""5.9 Career development"" ""5.10 Working conditions""""5.11 Volunteers""; ""6 The management and marketing of public libraries""; ""6.1 Introduction""; ""6.2 Management skills""; ""6.3 Building and maintaining networks""; ""6.4 Financial management""; ""6.5 Management of library resources""; ""6.6 Staff management""; ""6.7 Planning and development of library systems""; ""6.8 The management of change""; ""6.9 Delegation""; ""6.10 Management tools""; ""6.11 Marketing and promotion""; ""Appendices""; ""1 The IFLA/UNESCO Public Library Manifesto""; ""2 The Finnish Library Act 1998"" ""3 Library Service Customer Charter- Buckinghamshire County Library""""4 Library Building Standards � Ontario, Canada and Barcelona, Spain""; ""Resource list""; ""Index""
9783110961959 3110961954
Public libraries--Standards.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Standards.
Bibliothèques publiques--Normes.
Bibliothèques publiques--Finalités.
Bibliothèques publiques--Administration.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--Archives & Special Libraries.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Standards.
Openbare bibliotheken.
Bibliothèques publiques--Normes.
Bibliothèques publiques--Finalités.
Bibliothèques publiques--Administration.
Öffentliche Bibliothek.
Electronic books.
Z678.85 / .I575 2001eb
027.4
Z678.85 / .I57 2001
Includes bibliographical references and index.
""Preface""; ""Introduction""; ""1 The role and purpose of the public library""; ""1.1 Introduction""; ""1.2 Defining the public library""; ""1.3 The purposes of the public library""; ""1.4 An agency for change""; ""1.5 Freedom of information""; ""1.6 Access for all""; ""1.7 Local needs""; ""1.8 Local culture""; ""1.9 The cultural roots of the public library""; ""1.10 Libraries without walls""; ""1.11 Library buildings""; ""1.12 Resources""; ""2 The legal and financial framework""; ""2.1 Introduction""; ""2.2 The public library and government""; ""2.3 Public library legislation"" ""2.4 Funding""""2.5 The governance of the public library""; ""2.6 The administration of the public library""; ""2.7 Publicity and promotion""; ""3 Meeting the needs of the users""; ""3.1 Introduction""; ""3.2 Identifying potential users""; ""3.3 Analysing needs within the community""; ""3.4 Services to users""; ""3.5 Customer care""; ""3.6 User education""; ""3.7 Co-operation and resource sharing""; ""3.8 Electronic networks""; ""3.9 Access to services""; ""3.10 Library buildings""; ""4 Collection development""; ""4.1 Introduction""; ""4.2 Collection management policy"" ""4.3 Range of resources""""4.4 Collection development""; ""4.5 Collection maintenance principles""; ""4.6 Standards for book collections""; ""4.7 Standards for electronic information facilities""; ""4.8 Collection development programme for new libraries""; ""4.9 Acquisition and discard rates""; ""5 Human resources""; ""5.1 Introduction""; ""5.2 The skills of library staff""; ""5.3 Staff categories""; ""5.4 Ethical standards""; ""5.5 The duties of library staff""; ""5.6 Staffing levels""; ""5.7 Education of librarians""; ""5.8 Training""; ""5.9 Career development"" ""5.10 Working conditions""""5.11 Volunteers""; ""6 The management and marketing of public libraries""; ""6.1 Introduction""; ""6.2 Management skills""; ""6.3 Building and maintaining networks""; ""6.4 Financial management""; ""6.5 Management of library resources""; ""6.6 Staff management""; ""6.7 Planning and development of library systems""; ""6.8 The management of change""; ""6.9 Delegation""; ""6.10 Management tools""; ""6.11 Marketing and promotion""; ""Appendices""; ""1 The IFLA/UNESCO Public Library Manifesto""; ""2 The Finnish Library Act 1998"" ""3 Library Service Customer Charter- Buckinghamshire County Library""""4 Library Building Standards � Ontario, Canada and Barcelona, Spain""; ""Resource list""; ""Index""
9783110961959 3110961954
Public libraries--Standards.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Standards.
Bibliothèques publiques--Normes.
Bibliothèques publiques--Finalités.
Bibliothèques publiques--Administration.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--Archives & Special Libraries.
Public libraries--Administration.
Public libraries--Aims and objectives.
Public libraries--Standards.
Openbare bibliotheken.
Bibliothèques publiques--Normes.
Bibliothèques publiques--Finalités.
Bibliothèques publiques--Administration.
Öffentliche Bibliothek.
Electronic books.
Z678.85 / .I575 2001eb
027.4
Z678.85 / .I57 2001