MARC details
| 000 -LEADER |
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| fixed length control field |
02431nam a2200481Ka 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn753700911 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20240829104844.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr cnu---unuuu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
110920s2011 nyu ob 001 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
N$T |
| Transcribing agency |
N$T |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| Canceled/invalid ISBN |
9780765625182 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Canceled/invalid ISBN |
0765625180 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780765625205 (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0765625202 (electronic bk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)753700911 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
386174 |
| -- |
(N$T) |
| 043 ## - GEOGRAPHIC AREA CODE |
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| Geographic area code |
n-us--- |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HD5713.6.U54 |
| Item number |
M37 2011eb |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
NAT |
| Subject category code subdivision |
023000 |
| Source |
bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
SOC |
| Subject category code subdivision |
040000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
363.34068/1 |
| Edition number |
23 |
| 049 ## - LOCAL HOLDINGS (OCLC) |
|---|
| Holding library |
N$TA |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Mastracci, Sharon H., |
| Dates associated with a name |
1968- |
| 9 (RLIN) |
594060 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Emotional labor and crisis response |
| Medium |
[electronic resource] : |
| Remainder of title |
working on the razor's edge / |
| Statement of responsibility, etc. |
by Sharon H. Mastracci, Mary E. Guy, and Meredith A. Newman. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Armonk, N.Y. : |
| Name of publisher, distributor, etc. |
M.E. Sharpe, |
| Date of publication, distribution, etc. |
2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 online resource (xviii, 173 p.) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (p. 153-164) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Emotional labor as public good and the state as harbor of refuge -- A blind spot in public administration theory--but not in practice -- Human capital issues -- Communicating competence and cultivating trust -- Who gets the blame? Who gets the credit? Government responsiveness and accountability -- Of the people : legitimacy, representativeness, and the difference that gender makes -- Professional standards and discretion in crisis response -- Reflections on the why, how, and what of emotional labor. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Description based on print version record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Public service employment |
| Geographic subdivision |
United States |
| General subdivision |
Psychological aspects. |
| 9 (RLIN) |
594061 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Crisis management |
| Geographic subdivision |
United States. |
| 9 (RLIN) |
384384 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
NATURE / Natural Disasters |
| Source of heading or term |
bisacsh |
| 9 (RLIN) |
720567 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
SOCIAL SCIENCE / Disasters & Disaster Relief |
| Source of heading or term |
bisacsh |
| 9 (RLIN) |
196571 |
| 655 #4 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic books. |
| 9 (RLIN) |
396 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Guy, Mary E. |
| Fuller form of name |
(Mary Ellen) |
| 9 (RLIN) |
594062 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Newman, Meredith A., |
| Dates associated with a name |
1949- |
| 9 (RLIN) |
594063 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Print version: |
| Main entry heading |
Mastracci, Sharon H., 1968- |
| Title |
Emotional labor and crisis response. |
| Place, publisher, and date of publication |
Armonk, N.Y. : M.E. Sharpe, 2011 |
| International Standard Book Number |
9780765625182 |
| Record control number |
(DLC) 2011005568 |
| -- |
(OCoLC)704243755 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
EBSCOhost |
| Uniform Resource Identifier |
<a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=386174">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=386174</a> |
| 910 ## - USER-OPTION DATA (OCLC) |
|---|
| User-option data |
cpp1723AUTO |
| 994 ## - |
|---|
| -- |
02 |
| -- |
N$T |