Responsible design, implementation and use of Information and communication technology : 19th IFIP WG 6. 11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6-8, 2020, Proceedings. Part I / Marié Hattingh, Machdel Matthee, Hanlie Smuts, Ilias Pappas, Yogesh K. Dwivedi, Matti Mäntymäki (eds.).

International conference proceedings.

Print version record.

Intro -- Preface -- Organization -- Contents -- Part I -- Contents -- Part II -- Block Chain -- A Framework for the Adoption of Blockchain-Based e-Procurement Systems in the Public Sector -- 1 Introduction -- 2 Related Work -- 3 Research Methodology -- 4 The Case of the Nigerian Procurement System -- 4.1 Case- and Subject Description -- 4.2 Interview Results -- 5 A Framework for Blockchain-Based Procurement -- 6 Mapping the Existing Procurement Process to a Blockchain -- 6.1 AS-IS Procurement Process -- 6.2 On-Chain Activities in the Procurement Process -- 7 Conclusion -- References

Blockchain Technology for Empowering Patient-Centred Healthcare: A Pilot Study -- Abstract -- 1 Introduction -- 2 Literature Overview -- 3 Methodology -- 4 Proposed Design -- 4.1 System and Data Requirements -- 4.2 System Architecture -- 5 Design and Development -- 6 Pilot Study -- 7 Formative Evaluation -- 7.1 Evaluation Objectives -- 7.2 Evaluation Methodology -- 8 Results -- 9 Discussions and Future Research -- References -- Exploring the Disruptiveness of Cryptocurrencies: A Causal Layered Analysis-Based Approach -- Abstract -- 1 Introduction -- 2 Disruptive Change

3 Causal Layered Analysis of Socio-Technical Change -- 3.1 Causal Layered Analysis -- 3.2 CLA of Disruptive Change -- 4 Cryptocurrencies -- 5 Disruptiveness of Cryptocurrencies -- 6 Discussion and Conclusion -- References -- Fourth Industrial Revolution -- SMME Readiness for Smart Manufacturing (4IR) Adoption: A Systematic Review -- Abstract -- 1 Introduction -- 2 Methodology -- 2.1 Identification of the Research Articles -- 2.2 Construction of the Search Terms -- 2.3 Identification of the Data Sources -- 2.4 Inclusion and Exclusion Criteria -- 2.5 A Structured Classification and Coding Framework

3 Analysis and Discussion of Findings -- 3.1 Context and Origin -- 3.2 What's in a Name: Smart Manufacturing vs 4IR -- 3.3 Research Methods -- 3.4 Economic Sector -- 3.5 Dimensions -- 4 Conclusion, Limitations and Future Work -- References -- Using Theories to Design a Value Alignment Model for Smart City Initiatives -- Abstract -- 1 Introduction -- 2 Research Design -- 3 Findings: Smart City Dimensions and Factors -- 3.1 Dimensions -- 3.2 Factors -- 3.3 Stakeholder Roles and Types -- 4 Alignment of Value for Benefits Realisation -- 5 Discussion and Proposed Model -- 6 Conclusions

Acknowledgement -- References -- Complementary Partnerships for SMEs: A Relational Capability Maturity Model from an Ecosystem Perspective -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Themes and Related Relational Capabilities -- 4 A Relational Capability Maturity Framework -- 4.1 Structure Outline -- 4.2 Relational Capabilities -- 5 Conclusion -- References -- The Role of Digital Connectivity in Supply Chain and Logistics Systems: A Proposed SIMPLE Framework -- Abstract -- 1 Introduction -- 2 Background -- 2.1 Industry 4.0 and Cutting-Edge Technologies that Leverage Connectivity

3 Proposing the SIMPLE Framework

Includes author index.

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.