The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty / Shep Hyken.

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Material type: Text

TextPublisher: Shippensburg, PA : Sound Wisdom, [2018]Edition: First editionDescription: 1 online resourceContent type:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
eBook	e-Library	EBSCO Business		Available

Total holds: 0

Includes bibliographical references and index.

Description based on online resource; title from digital title page (viewed on October 15, 2018).

Master record variable field(s) change: 050, 072, 082, 650