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Skills of workplace communication [electronic resource] : a handbook for T & D specialists and their organizations / Richard P. Picardi.

By: Contributor(s): Material type: TextTextPublication details: Westport, Conn. : Quorum Books, 2001.Description: x, 307 p. : ill., map ; 25 cmISBN:
  • 9781429473125 (electronic bk.)
  • 1429473126 (electronic bk.)
Subject(s): Genre/Form: Additional physical formats: No titleDDC classification:
  • 808/.06665 22
LOC classification:
  • HF5718.3 .P53 2001eb
Online resources:
Contents:
Communication : its flow and its flaws. Successful business communication in a competitive environment -- Human communication : its basic flow and potential flaws -- Flow of business communication -- Removing internal causes of business communication flaws -- Removing external causes of business communication flaws -- Becoming a successful business writer. Foundations of effective business writing -- Achieving the style and tone of effective business writing -- Organizing and developing the total document -- Making your ideas flow easily through your paragraphs -- Writing clear, forceful, reader-based sentences -- Memos, letter, and e-mail. Writing memos and letters that achieve your goals -- Writing and revising neutral and good news memos -- Writing and revising negative news memos -- Writing and revising neutral or positive news letters -- Writing and revising indirect or deferred-loaded letters for negative news, persuasion, and sales -- Writing reports for business and govenernment. Report writers, managers, and audiences -- Report purposes, formats, and categories -- Report research, statistics, and illustrations -- Content and structure of the formal report -- Organizing and writing a formal proposal -- Appendix A: Governmental agency environmental report with tables -- Appendix B: Some sample charts and graphs.
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCO Business Available
Total holds: 0

Includes bibliographical references (p. [299]-300) and index.

Communication : its flow and its flaws. Successful business communication in a competitive environment -- Human communication : its basic flow and potential flaws -- Flow of business communication -- Removing internal causes of business communication flaws -- Removing external causes of business communication flaws -- Becoming a successful business writer. Foundations of effective business writing -- Achieving the style and tone of effective business writing -- Organizing and developing the total document -- Making your ideas flow easily through your paragraphs -- Writing clear, forceful, reader-based sentences -- Memos, letter, and e-mail. Writing memos and letters that achieve your goals -- Writing and revising neutral and good news memos -- Writing and revising negative news memos -- Writing and revising neutral or positive news letters -- Writing and revising indirect or deferred-loaded letters for negative news, persuasion, and sales -- Writing reports for business and govenernment. Report writers, managers, and audiences -- Report purposes, formats, and categories -- Report research, statistics, and illustrations -- Content and structure of the formal report -- Organizing and writing a formal proposal -- Appendix A: Governmental agency environmental report with tables -- Appendix B: Some sample charts and graphs.

Electronic reproduction. Boulder, Colo. : NetLibrary, 2007. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.

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