Customer fraud and business responses [electronic resource] : let the marketer beware / Kelly Tian and Bill Keep.

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Material type: Text

TextPublication details: Westport, Conn. : Quorum Books, 2002.Description: xvii, 251 p. : ill. ; 24 cmISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
eBook	e-Library	EBSCO Business		Available

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Includes bibliographical references (p. [239]-248) and index.

Electronic reproduction. Boulder, Colo. : NetLibrary, 2007. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.