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Learning by example : imitation and innovation at a global bank / David Strang.

By: Material type: TextTextPublication details: Princeton : Princeton University Press, ©2010.Description: 1 online resource (xiv, 284 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781400835195
  • 1400835194
  • 0691142181
  • 9780691142180
Subject(s): Genre/Form: Additional physical formats: Print version:: Learning by example.DDC classification:
  • 332.1/50684 22
LOC classification:
  • HG1615 .S768 2010eb
Online resources:
Contents:
Benchmarking as a management technique -- Global financial and team challenge -- Practical reasoning and the case for change -- The construction of a reference group -- Interorganizational influence -- Common moves in organizational reform -- Personal and programmatic impact -- Global financial's corporate quality initiative -- Some lessons from the search for best practice.
Summary: In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and.
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCO Business Available
Total holds: 0

Includes bibliographical references and index.

Benchmarking as a management technique -- Global financial and team challenge -- Practical reasoning and the case for change -- The construction of a reference group -- Interorganizational influence -- Common moves in organizational reform -- Personal and programmatic impact -- Global financial's corporate quality initiative -- Some lessons from the search for best practice.

Print version record.

In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and.

Added to collection customer.56279.3

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