Disruptive innovation in a digitally connected healthy world : 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11-13, 2024, proceedings / Rogier van de Wetering, Remko Helms, Ben Roelens, Samaneh Bagheri, Yogesh K. Dwivedi, Ilias O. Pappas, Matti Mäntymäki, editors.

International conference proceedings.

Includes author index.

This book constitutes the refereed proceedings of the 23rd IFIP WG 6.1 Conference on e-Business, e-Services and e-Society, I3E 2024, held in Heerlen, The Netherlands, during September 11-13, 2024. The 28 full papers and 8 short papers presented in this volume were carefully reviewed and selected from 77 submissions. They were organized in topical sections as follows: Artificial Intelligence Adoption and Impact; Digital Transformation and Organizational Innovation; Healthcare, Social Well-being, and Ethics.

-- Artificial Intelligence Adoption and Impact. -- Public Value-driven Assessment of Trustworthy AI in the Public Sector: A Review. -- RPA Ready? Unlocking Organizational RPA Readiness. -- An Explorative Study on the Adoption of Explainable Artificial Intelligence (XAI) in Business Organizations. -- Exploring the Impacts of AI-based Physical Robots on Human Well-being. -- Ask DoctorBot: Unpack Users' Experience with Healthcare Chatbots. -- Generation Z Technological Frames of AI Game-based Assessment. -- Enhancing online learning experiences: A Systematic Review on integrating GenAI chatbots into the Community of Inquiry (CoI) framework. -- Artificial Intelligence in Supermarkets: A Multiple Analysis about Tasks, Jobs and Automation. -- Exploring the Productivity Impacts of Generative AI in Organizations. -- Digital Transformation and Organizational Innovation. -- Navigating Challenges and Pitfalls in DevOps-driven Digital Transformation. -- Critical Success Factors in Data Analytics Projects: Insights from a Systematic Literature Review. -- Critical Success Factors for Designing and Implementing Network-based Business Models. -- A Novel End-User-Oriented Perspective for Mobile Service Artefacts: Conceptualizing Usage Patterns. -- Adopting disruptive technologies: the aligning role of intermediary organisations. -- Remote Revolution: The Impact of Working From Home on Employee Well-Being and Productivity in Germany. -- Governing an unexpected potential ending of a strategic IT sourcing partnership: picking up the right signals. -- Evaluating factors affecting users' intention to use and satisfaction in the digital justice sector . -- Lost in Translation: Managing Digital Projects with Virtual Teams - Challenges, Opportunities, and Required Digital Intelligence Skills. -- Post-Adoption Barriers to Metaverse usage: An Active-Passive Resistance perspective from Consumer Reviews. -- Rethinking Europe's Digital Future: Challenges and Risks from GAFAM. -- Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review. -- A Systematic Literature Review on Service Robot Attributes and Organizational Climate's Role. -- Hackathon for Skills Development: an Unorthodox Approach for Audit Analytics Implementation. -- The Incoherency Risk in the EU's New Cyber Security Policies. -- The connected user are you safe?" - An exploratory study about users fear of identity theft. -- Designing Collaborative Business Models for Sustainable Digital Solutions: The Case of a Shared-Micromobility Service. -- Using Information Technology to Create Sustainable Organizational Constellations. -- Healthcare, Social Well-being, and Ethics. -- Technology for Social Connectedness: A Case Study in Academic Communal Spaces. -- Stressors of Sleep Tracking: Instrument Development and Validation. -- Understanding cyberbullying as the convergence of offender disposition and crime opportunity: a configurational approach. -- Understanding the challenges of fake news in the tourism and travel industry: A systematic literature review. -- Enhancing Traceability in the Norwegian Fish Supply Chain: Blockchain Adoption. -- Empowering Translational Health Data Science Capabilities in Population Health Management A Case of Building a Data Competence Center. -- Key Factors Affecting the Implementation of Immersive Technologies in Ophthalmology Education. -- Affordance Actualization of Social Robots: Empirical Evidence from the Hotel Industry. -- The Narratives of Transparency in Food Supply Chain Digitalisation: A Systematic Literature Review.

Online resource; title from PDF title page (SpringerLink, viewed September 19, 2024).