TY - BOOK AU - Wimmer,Maria A. ED - KMGov 2004 TI - Knowledge management in electronic government: 5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004 : proceedings T2 - Lecture notes in computer science, SN - 3540246835 AV - JF1525.A8 K64 2004eb U1 - 352.3/8/02854678 22 PY - 2004/// CY - Berlin, New York PB - Springer KW - Internet in public administration KW - Congresses KW - Knowledge management KW - Gestion des connaissances KW - Congrès KW - Administration publique en ligne KW - POLITICAL SCIENCE KW - Public Affairs & Administration KW - bisacsh KW - fast KW - E-Government KW - gnd KW - Wissensmanagement KW - Internet KW - rasuqam KW - Administration publique KW - Cybergouvernement KW - Krems (Donau, 2004) KW - swd KW - proceedings (reports) KW - aat KW - Conference papers and proceedings KW - lcgft KW - Actes de congrès KW - rvmgf KW - Kongress N1 - Includes bibliographical references and index; KM Concepts and Methodologies -- Knowledge Management for E-service-Delivery -- A Conceptual Approach within E-government -- The Role of Knowledge Mapping in Electronic Government -- Strategies to Implement KM in the Public Sector -- Reconceptualising Government in the New E-Ra -- Business Models and Governance Strategy of Policy Knowledge Service for National Knowledge Management -- Knowledge Management in Delivering Customer Oriented Services in Public Sector -- Intercultural E-government -- Bürgerzufriedenheit mit Portalen der öffentlichen Verwaltung -- Ergebnisse einer Untersuchung über Zufriedenheitsmodelle und Vertrauensfragen im E-government -- Analysis of Best Practice Policy and Benchmarking Behavior for Government Knowledge Management -- Rewarding Quality and Innovation: Awards, Charters, and International Standards as Catalysts for Change -- Knowledge Ontologies and Structuring Concepts for Public Administration -- Model of Experience for Public Organisations with Staff Mobility -- The Governance Enterprise Architecture (GEA) High-Level Object Model -- Retrieving Knowledge in E-government: The Prospects of Ontology for Regulatory Domain Record Keeping Systems -- Ontology-Enabled E-gov Service Configuration: An Overview of the OntoGov Project -- Simple Life-Events Ontology in SU(M)O-KIF -- Technologies for KM Support in Public Administrations -- Knowledge Management and Modelling in Health Care Organizations: The Standard Operating Procedures -- Architecture of an Active Life-Event Portal: A Knowledge-Based Approach -- Metadata Repository Support for Legacy Knowledge Discovery in Public Administrations -- Requirements Engineering for KM -- Knowledge Elicitation and Modeling for E-government -- Designing a Brokerage Platform for the Delivery of E-government Services to the Public -- How to Develop E-government: The Italian Case -- Modeling the Penetration of the Information Society Paradigm -- Representing (Legal/Procedural) Knowledge -- Formal Models for a Legislative Grammar. Explicit Text Amendment -- The Legal Atlas ©: Map-Based Navigation and Accessibility of Legal Knowledge Sources -- E-CRIME System: A Knowledge Management Application in Public Administration -- KM Support for Democratic Processes and Citizen Participation -- Designing Participatory Processes -- Developing a Collaborative Learning Support System for a Natural Protected Area -- Learning to Become an E-citizen: The European and Italian Policies -- Examples of KM in Public Administrations and Case Studies -- Organizational Factors Affecting Knowledge Sharing Capabilities in E-government: An Empirical Study -- Knowledge Sharing and Creation: The Bricks and Mortar of Intra-organisational Co-operation within a Scottish Local Authority -- PETALE: Case Study of a Knowledge Reengineering Project -- The U.S. vs. Fiber Materials, Inc.: -- Research in Progress -- E-government: A Catalyst to Good Governance in China -- Priming E-governance for Quality of Growth -- A Framework for Developing Local E-government N2 - This book constitutes the refereed proceedings of the 5th IFIP International Working Conference on Knowledge Management in Electronic Government, KMGov 2004, held in Krems, Austria in May 2004. The 34 revised full papers presented were carefully reviewed and selected for publication. The papers are organized in topical sections on KM concepts and methodologies, strategies to implement KM in the public sector, knowledge ontologies and structuring concepts for public administration, technologies for KM support in public administrations, requirements engineering for KM, representing legal and procedural knowledge, KM support for democratic processes and citizen participation, and examples of KM in public administrations and case studies UR - https://link.springer.com/10.1007/b97726 ER -