TY  - BOOK
AU  - Milnes,Eilidh
AU  - Swallow,Deborah
TI  - The diversity dashboard: a manager's guide to navigating in cross-cultural turbulence 
SN  - 9781909652408
AV  - HF5549.5.M5 
U1  - 658.3008 23
PY  - 2013///
CY  - Oxford
PB  - Infinite Ideas
KW  - Diversity in the workplace
KW  - Cultural pluralism
KW  - Work environment
KW  - Personnel management
KW  - Cultural Diversity
KW  - Workplace
KW  - Personnel Management
KW  - Multiculturalisme en milieu de travail
KW  - Diversité culturelle
KW  - Milieu de travail
KW  - Personnel
KW  - Direction
KW  - workplace
KW  - aat
KW  - BUSINESS & ECONOMICS
KW  - Human Resources & Personnel Management
KW  - bisacsh
KW  - Workplace Culture
KW  - fast
KW  - Electronic books
N1  - Front Cover; Title Page; Title & Subtitle; Copyright; Table of Contents; Introduction; How to get the most of this book; 1. The cultural cockpit; 2. Your flight plan; 3. The diversity dashboard; 4. Initiative: individual or group; 5. Management: equality or hierarchy; 6. Leadership: got or given; 7. Communication: direct or indirect; 8. Trade: deal or relationship; 9. Decisions: head or heart; 10. Planning: goal-focused, work-life balance or ad hoc; 11. Productivity: effective, efficient or empathetic; 12. Rules: rigid or flexible; 13. Time: deadline or sometime; 14. Style: formal or informal; 15. Risk: do or don't16. Trust: open or closed; 17. Gender: inclusive or differentiated; 18. Resilience: face or no face; 19. Quick competence checks; 20. Cross-cultural competence; Endnote: coming in to land; Bibliography and useful links; Index
N2  - Diversity can be the cause of many problems at work and most people fail to recognise them. It is not just verbal expressions that cause confusion and distress. Beyond every gesture lies a world of meaning and interpretation. We do not all communicate in the same way. This, alongside strict policies around political correctness and inclusion, creates confusion, fear and a type of paralysis which can seriously undermine performance. 'The Diversity Dashboard' is a quick reference guide that aims to help managers to bridge the cultural gaps in their organisations. Swallow and Milnes use the analo
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