TY - BOOK AU - Booth,Char TI - Hope, hype, and VoIP: riding the library technology cycle T2 - Library technology reports SN - 9780838991244 AV - TK5105.8865 .B66 2010eb U1 - 025.04 23 PY - 2010/// CY - Chicago, IL PB - ALA TechSource KW - Internet telephony KW - Use studies KW - Library use studies KW - Libraries KW - Information technology KW - Libraries and the Internet KW - Utilization KW - Téléphonie Internet KW - Utilisation KW - Bibliothèques KW - Technologie de l'information KW - Bibliothèques et Internet KW - COMPUTERS KW - Online Services KW - Resource Directories KW - bisacsh KW - System Administration KW - Storage & Retrieval KW - fast N1 - Includes bibliographical references; VoIP demystified -- IP phones, software VoIP, and integrated and mobile VoIP -- VoIP in professional communication, collaboration, and development -- VoIP in reference, user services, and instruction -- Video kiosk as hype cycle -- Lessons for library innovation -- Knowledge sharing and the next-generation network N2 - Char Booth examines the long-term adoption of one established tool, Voice over Internet Protocol (VoIP) in order to gain insight into the library innovation process UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=474964 ER -