TY - BOOK AU - Guile,Bruce R. AU - Quinn,James Brian ED - National Academy of Engineering. TI - Managing innovation: cases from the services industries T2 - Series on technology and social priorities SN - 0585143331 AV - HD9980.5 .M343 1988eb U1 - 658.5/14 19 PY - 1988/// CY - Washington, D.C. PB - National Academy Press KW - Service industries KW - Technological innovations KW - Management KW - TECHNOLOGY & ENGINEERING KW - Automation KW - bisacsh KW - fast KW - Technische vernieuwing KW - gtt KW - Dienstensector KW - Aufsatzsammlung KW - gnd KW - Dienstleistungssektor KW - Innovationsmanagement KW - Andre fag (naturvidenskab og teknik) KW - Andre fag KW - Electronic books KW - Kongress KW - swd N1 - At head of title: National Academy of Engineering; Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering; Includes bibliographical references and index; Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon; Electronic reproduction; [S.l.]; HathiTrust Digital Library; 2010 UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=14270 ER -