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Voice interaction design : crafting the new conversational speech systems / Randy Allen Harris.

By: Material type: TextTextSeries: Morgan Kaufmann series in interactive technologiesCopyright date: ©2005Description: 1 online resource (xx, 598 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780080474809
  • 0080474802
  • 9781558607682
  • 1558607684
  • 1281016586
  • 9781281016584
  • 9786611016586
  • 6611016589
Subject(s): Additional physical formats: Print version:: Voice interaction design.DDC classification:
  • 006.4/54 22
LOC classification:
  • TK7882.S65 H38 2005eb
Other classification:
  • 54.59
  • ST 252
Online resources:
Contents:
Speech -- Sound and meaning -- Doing things with words -- Conversation -- Glue -- Diction -- Crafting voice interfaces -- The team and the process -- Users, tasks -- Building the discourse model -- Agents -- Dialogue matters -- Scripting -- Iterative evaluation -- Pursuing habitability.
Summary: From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of researchin lexicography, conversation analysis, computational linguistics, and social psychologyauthor Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advicefor design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCO Computers Available
Total holds: 0

Includes bibliographical references (pages 551-571) and index.

Print version record.

Speech -- Sound and meaning -- Doing things with words -- Conversation -- Glue -- Diction -- Crafting voice interfaces -- The team and the process -- Users, tasks -- Building the discourse model -- Agents -- Dialogue matters -- Scripting -- Iterative evaluation -- Pursuing habitability.

From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of researchin lexicography, conversation analysis, computational linguistics, and social psychologyauthor Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advicefor design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design

English.

Added to collection customer.56279.3

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