Software process improvement : 11th European conference, EuroSPI 2004, Trondheim, Norway, November 10-12, 2004 : proceedings / Torgeir Dingsøyr (ed.).

Includes bibliographical references and index.

On-Site customer in an XP project: empirical results from a case study / Juha Koskela and Pekka Abrahamsson -- Extreme programming: reassessing the requirements management process for an offsite customer / Mikko Korkala and Pekka Abrahamsson -- Global software development project management-distance overcoming / Darja Smite -- Towards comprehensive experience-based decision support / Andreas Jedlitschka and Dietmar Pfahl -- Discovering the relation between project factors and project success in post-mortem evaluations / Joost Schalken, Sjaak Brinkkemper, Hans van Vliet -- Serious insights through fun software-projects / Daniel Lubke, Thomas Flohr, Kurt Schneider -- Software process improvement in small and medium sized software enterprises in Eastern Finland / Ilmari Saastamoinen and Markku Tukiainen -- An experimental replica to validate a set of metrics for software process models / Felix Garcia, Francisco Ruiz, Mario Piattini -- Using measurement data in a TSP SM project / Noopur Davis, Julia Mullaney, David Carrington -- Software thinking improvement learning performance improving lessons / Keld Pedersen -- The adoption of an electronic process guide in a company with voluntary use / Nils Brede Moe and Tore Dyba -- Knowledge mapping: a technique for identifying knowledge flows in software organisations / Bo Hansen Hansen and Karlheinz Kautz -- Determining the improvement potential of a software development organization through fault analysis / Lars-Ola Damm, Lars Lundberg, Claes Wohlin -- Root cause analysis and gap analysis -- a tale of two methods / Tor Stalhane -- Empirical evaluation of two requirements prioritization methods in product development projects / Laura Lehtola and Marjo Kauppinen -- Project effort estimation: or, when size makes a difference / Oddur Benediktsson and Darren Dalcher -- A comparison of size estimation techniques applied early in the life cycle / Onur Demirors and Cigdem Gencel -- Model and process for timely progress reporting in use case driven software development / Sungwook Moon and Joa Sang Lim.

This book constitutes the refereed proceeding of the 11th European Software Process Improvement Conference, EuroSPI 2004, held in Trondheim, Norway in November 2004. The 18 revised full papers presented were carefully reviewed and selected from 31 submissions. The papers are organized in topical sections on agile methods and global software development, software process improvement techniques, studies of software process improvement, knowledge management, and effort estimation.