Managing conflict in organizations / M. Afzalur Rahim.
Material type:
TextPublication details: Westport, Conn. : Quorum Books, 2001.Edition: 3rd edDescription: 1 online resource (xii, 293 pages) : illustrationsContent type: - text
- computer
- online resource
- 1567202624
- 9781567202625
- 0313000484
- 9780313000485
- 658.4/053 21
- HD42 .R34 2001
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
eBook
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e-Library | EBSCO Business | Available |
Includes bibliographical references (pages 257-280) and indexes.
Preliminaries; Contents; Preface; 1 Introduction; 2 Nature of Conflict; 3 Measurement of Conflict; 4 Organizational Learning and Effectiveness; 5 Conflict Management Design; 6 Intrapersonal Conflict; 7 Interpersonal Conflict; 8 Intragroup Conflict; 9 Intergroup Conflict; 10 Ethics and Morality; 11 Epilogue; Appendix A Cases; Appendix B Exercises; References; Author Index; Subject Index.
Revised and updated for the third edition, this volume provides a systematic approach to the management of organizational conflict. It suggests that such conflict need not be minimized or avoided in all cases, but rather some conflicts are functional and others dysfunctional.
Added to collection customer.56279.3