Outsourcing IT, the legal aspects [electronic resource] : planning, contracting, managing and the law / Rachel Burnett.
Material type:
TextPublication details: Farnham, England ; Burlington, VT : Gower, ©2009.Edition: 2nd edDescription: 1 online resource (xii, 239 pages)Content type: - text
- computer
- online resource
- 9780754694151
- 0754694151
- 343.41/07 22
- KD1642.C65 B87 2009eb
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
eBook
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e-Library | EBSCO Business | Available |
Includes bibliographical references and index.
Contract planning, structuring and negotiating -- Selecting a supplier -- Public procurement -- Services and service level agreements -- Business assets : premises and equipment -- Human resources -- Software -- Costs and charges -- Management liaison and review -- Allowing for change -- Confidentiality, data protection and security -- Contract duration, termination and transition management -- Redressing fault and failure -- Offshore outsourcing.
Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start.
Print version record.