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Reengineering retail : the future of selling in a post-digital world / Doug Stephens ; foreword by Joseph Pine.

By: Material type: TextTextPublisher: Vancouver ; Berkeley : Figure. 1, [2017]Copyright date: ©2017Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 1927958962
  • 1927958806
  • 9781927958803
  • 9781927958964
Subject(s): Genre/Form: Additional physical formats: Print version:Stephens, Doug.: Reengineering retail.:DDC classification:
  • 381/.1 23
LOC classification:
  • HF5429 .S747 2017eb
Other classification:
  • cci1icc
  • coll11
  • coll13
Online resources:
Contents:
Intro; Title Page; Contents; Foreword; PART 1: RETAIL IS DEAD; 1: Software Eats Retail; 2: Farewell to Bentonville; 3: Know Thy Enemy; 4: A One-Click World; 5: The Delivery Arms Race; 6: Requiem for Don Draper; 7: The End of the Beginning; PART 2: MEDIA IS THE STORE; 8: Ecommerce 3.0; 9: A Future Artificially Sweetened; 10: Virtually There; 11: A Whole New Reality; 12: Baby, You Can Print My Car; 13: Is Retail Dead?; PART 3: THE STORE IS MEDIA; 14: The Human Elements of Retail; 15: Generation Ex(perience); 16: The Shopping Space of the Future; 17: The Store Is Media; 18: The Future of Retail.
19: A Bright New EraPART 4: REENGINEERING RETAIL; 20: Engineering the Future; 21: Setting the Stage for Innovation; 22: Cultivating an Innovative Mindset; 23: Implementing Innovation; 24: Reengineering Retail; 25: Retail Is Alive; Endnotes; Credits; Index; Copyright.
Summary: "In his first book, The Retail Revival, author and internationally renowned consumer futurist Doug Stephens correctly predicted the end of an era in retailing and the dizzying growth of online giants like Amazon and Alibaba.com. Change in the global retail sector continues to accelerate at an exponential pace, surpassing even the boldest forecasts. In fact, retail is being entirely reengineered--every aspect of the retail experience as we know it will soon be radically transformed. Picking up where Retail Revival left off, Reengineering Retail explores the coming retail revolution, which will affect retailers of all sizes--and any business with a stake in the global retail industry. Stephens paints a bold vision of the future, where the very concept of what a store is, how consumers shop and even what retail's core revenue model is will all be profoundly reinvented, and he illustrates the vast opportunities available for courageous brands and business leaders with the foresight to begin adapting to the new realities now. Hundreds of well-known brick and mortar retailers have already closed their doors, and brands and retailers across categories are struggling to understand consumers' shifting needs and expectations. Infused with real world examples and insights from industry disruptors, Reengineering Retail offers retail executives an essential roadmap to the future."-- Provided by publisher.
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCO Business Available
Total holds: 0

Includes bibliographical references and index.

"In his first book, The Retail Revival, author and internationally renowned consumer futurist Doug Stephens correctly predicted the end of an era in retailing and the dizzying growth of online giants like Amazon and Alibaba.com. Change in the global retail sector continues to accelerate at an exponential pace, surpassing even the boldest forecasts. In fact, retail is being entirely reengineered--every aspect of the retail experience as we know it will soon be radically transformed. Picking up where Retail Revival left off, Reengineering Retail explores the coming retail revolution, which will affect retailers of all sizes--and any business with a stake in the global retail industry. Stephens paints a bold vision of the future, where the very concept of what a store is, how consumers shop and even what retail's core revenue model is will all be profoundly reinvented, and he illustrates the vast opportunities available for courageous brands and business leaders with the foresight to begin adapting to the new realities now. Hundreds of well-known brick and mortar retailers have already closed their doors, and brands and retailers across categories are struggling to understand consumers' shifting needs and expectations. Infused with real world examples and insights from industry disruptors, Reengineering Retail offers retail executives an essential roadmap to the future."-- Provided by publisher.

Intro; Title Page; Contents; Foreword; PART 1: RETAIL IS DEAD; 1: Software Eats Retail; 2: Farewell to Bentonville; 3: Know Thy Enemy; 4: A One-Click World; 5: The Delivery Arms Race; 6: Requiem for Don Draper; 7: The End of the Beginning; PART 2: MEDIA IS THE STORE; 8: Ecommerce 3.0; 9: A Future Artificially Sweetened; 10: Virtually There; 11: A Whole New Reality; 12: Baby, You Can Print My Car; 13: Is Retail Dead?; PART 3: THE STORE IS MEDIA; 14: The Human Elements of Retail; 15: Generation Ex(perience); 16: The Shopping Space of the Future; 17: The Store Is Media; 18: The Future of Retail.

19: A Bright New EraPART 4: REENGINEERING RETAIL; 20: Engineering the Future; 21: Setting the Stage for Innovation; 22: Cultivating an Innovative Mindset; 23: Implementing Innovation; 24: Reengineering Retail; 25: Retail Is Alive; Endnotes; Credits; Index; Copyright.

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