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Get what you want an industry insider shows you how to make good complaints, fix bad service and convince companies that you're right /

Burke, Jack.

Get what you want an industry insider shows you how to make good complaints, fix bad service and convince companies that you're right / [electronic resource] : Jack Burke. - 1st ed. - Los Angeles, CA : Silver Lake, 2005.

Title from PDF cover (viewed on Feb. 27, 2007).

Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.

Mode of access: World Wide Web.

ISBN: 9781563438202 (electronic bk.) 1563438208 (electronic bk.)

Subjects--Topical Terms:
Consumer complaints.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5415.52 / .B87 2005eb

Dewey Class. No.: 381.3

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