Get what you want [electronic resource] : an industry insider shows you how to make good complaints, fix bad service and convince companies that you're right / Jack Burke.

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Material type: Text

TextPublication details: Los Angeles, CA : Silver Lake, 2005.Edition: 1st edISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
eBook	e-Library	EBSCO Business		Available

Total holds: 0

Mode of access: World Wide Web.

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Title from PDF cover (viewed on Feb. 27, 2007).