The library's crisis communications planner : a PR guide for handling every emergency /
Thenell, Jan.
The library's crisis communications planner : a PR guide for handling every emergency / Jan Thenell. - Chicago : American Library Association, ©2004. - 1 online resource (vii, 77 pages) : illustrations
Includes bibliographical references (pages 73-74) and index.
Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index.
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
083899816X 9780838998168 9780838908709 0838908705
Library buildings--Safety measures--Handbooks, manuals, etc.
Archives--Safety measures--Handbooks, manuals, etc.
Libraries--Security measures--Handbooks, manuals, etc.
Archives--Security measures--Handbooks, manuals, etc.
Libraries and mass media.
Crisis management--Handbooks, manuals, etc.
Bibliothèques--Sécurité--Mesures--Guides, manuels, etc.
Archives--Sécurité--Mesures--Guides, manuels, etc.
Bibliothèques et médias.
Gestion de la crise--Guides, manuels, etc.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--General.
Archives--Safety measures.
Archives--Security measures.
Crisis management.
Libraries and mass media.
Library buildings--Safety measures.
Libraries--Security measures.
Electronic books.
Handbooks and manuals.
Z679.7 / .T45 2004eb
021.7
The library's crisis communications planner : a PR guide for handling every emergency / Jan Thenell. - Chicago : American Library Association, ©2004. - 1 online resource (vii, 77 pages) : illustrations
Includes bibliographical references (pages 73-74) and index.
Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index.
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
083899816X 9780838998168 9780838908709 0838908705
Library buildings--Safety measures--Handbooks, manuals, etc.
Archives--Safety measures--Handbooks, manuals, etc.
Libraries--Security measures--Handbooks, manuals, etc.
Archives--Security measures--Handbooks, manuals, etc.
Libraries and mass media.
Crisis management--Handbooks, manuals, etc.
Bibliothèques--Sécurité--Mesures--Guides, manuels, etc.
Archives--Sécurité--Mesures--Guides, manuels, etc.
Bibliothèques et médias.
Gestion de la crise--Guides, manuels, etc.
LANGUAGE ARTS & DISCIPLINES--Library & Information Science--General.
Archives--Safety measures.
Archives--Security measures.
Crisis management.
Libraries and mass media.
Library buildings--Safety measures.
Libraries--Security measures.
Electronic books.
Handbooks and manuals.
Z679.7 / .T45 2004eb
021.7