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The library's crisis communications planner : a PR guide for handling every emergency / Jan Thenell.

By: Material type: TextTextPublication details: Chicago : American Library Association, ©2004.Description: 1 online resource (vii, 77 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 083899816X
  • 9780838998168
  • 9780838908709
  • 0838908705
Subject(s): Genre/Form: Additional physical formats: Print version:: Library's crisis communications planner.DDC classification:
  • 021.7 22
LOC classification:
  • Z679.7 .T45 2004eb
Online resources:
Contents:
Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index.
Summary: Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCOLibra Available
Total holds: 0

Includes bibliographical references (pages 73-74) and index.

Print version record.

Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index.

Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.

Master record variable field(s) change: 650

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