Managing innovation : cases from the services industries /
Managing innovation : cases from the services industries /
Bruce R. Guile and James Brian Quinn, editors.
- Washington, D.C. : National Academy Press, 1988.
- 1 online resource (vi, 211 pages) : illustrations.
- Series on technology and social priorities .
- Series on technology and social priorities. .
At head of title: National Academy of Engineering. Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.
Includes bibliographical references and index.
Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
Use copy
Electronic reproduction.
[S.l.] :
HathiTrust Digital Library,
2010.
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
http://purl.oclc.org/DLF/benchrepro0212
0585143331 9780585143330 9786610214624 661021462X
Service industries--Technological innovations--Management.
TECHNOLOGY & ENGINEERING--Automation.
Service industries--Technological innovations--Management.
Technische vernieuwing.
Dienstensector.
Aufsatzsammlung
Dienstleistungssektor
Innovationsmanagement
Andre fag (naturvidenskab og teknik) Andre fag
Electronic books.
Kongress.
HD9980.5 / .M343 1988eb
658.5/14
HD9980.5.M34
At head of title: National Academy of Engineering. Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.
Includes bibliographical references and index.
Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
Use copy
Electronic reproduction.
[S.l.] :
HathiTrust Digital Library,
2010.
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
http://purl.oclc.org/DLF/benchrepro0212
0585143331 9780585143330 9786610214624 661021462X
Service industries--Technological innovations--Management.
TECHNOLOGY & ENGINEERING--Automation.
Service industries--Technological innovations--Management.
Technische vernieuwing.
Dienstensector.
Aufsatzsammlung
Dienstleistungssektor
Innovationsmanagement
Andre fag (naturvidenskab og teknik) Andre fag
Electronic books.
Kongress.
HD9980.5 / .M343 1988eb
658.5/14
HD9980.5.M34