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Managing innovation : cases from the services industries / Bruce R. Guile and James Brian Quinn, editors.

Contributor(s): Material type: TextTextSeries: Series on technology and social prioritiesPublication details: Washington, D.C. : National Academy Press, 1988.Description: 1 online resource (vi, 211 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 0585143331
  • 9780585143330
  • 9786610214624
  • 661021462X
Subject(s): Genre/Form: Additional physical formats: Print version:: Managing innovation.DDC classification:
  • 658.5/14 19
LOC classification:
  • HD9980.5 .M343 1988eb
Other classification:
  • 83.62
  • QR 560
Online resources:
Contents:
Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
Action note:
  • digitized 2010 HathiTrust Digital Library committed to preserve
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
eBook eBook e-Library EBSCO Technology Available
Total holds: 0

At head of title: National Academy of Engineering.

Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.

Includes bibliographical references and index.

Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.

Print version record.

Use copy Restrictions unspecified star MiAaHDL

Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL

http://purl.oclc.org/DLF/benchrepro0212

digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL

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